Shipping policy
Last updated: April 19, 2026
Digital Delivery Only
All products sold by Herlia Paper. are digital products.
No physical items will be shipped.
Delivery Method
Your files will be delivered digitally via:
- Download link (if applicable)
Processing Time
- Ready-made files: delivered shortly after purchase
- Custom orders: delivered within 24 hours after receiving complete details
Delays
Please ensure your email address is entered correctly at checkout.
We are not responsible for delays caused by:
- Incorrect email information
- Spam or junk folder filtering
- Delays in receiving complete customization details
Contact
If you do not receive your file within the expected timeframe, please contact:
| support@herliapaper.com |